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Add diet types, allergies, and extra settings to your items

You can add extra settings to your items like diet types and allergies.

alexandru sava avatar
Written by alexandru sava
Updated over 4 months ago

Set up diet types

To set up the advanced pre-order item options you have to:

  1. Click Settings then Sites.

  2. Click Pre-orders, then click Add another item.

  3. Click Show advanced, the first section will look like the below:

    • Diet Types: these will show on your menu when you send them to your customers.

    • Allergies the item may contain. This item then will be stripped from their menu choices unless you select an alternative for the egg being available.

  4. Scroll down and click Add a new customisation group.

  5. Set the required options:

    • Group Name: This is where you will name the extra setting you want to apply to this menu. For example: How do you want your steak cooked.

    • Description: Where you can add a further description of this customised setting.

    • Quantity Rules: The minimum and maximum amount of options you want the customer to choose when selecting this extra setting. For example: Do they have to select one of your customisations before completing their pre-order?

    • Options: The different choices a customer can select from. For example: How do you want your steak cooked? Rare, medium rare, well done.

    • Price change: If any of the options chosen update the price of the item, you can depict that in the Price Change column. If they don't, leave as blank or input £0.

    • Copy options: Here you can copy all the options from another item.

📌 Note: If one of your customisations changes the diet suitability of an item, select the Diet Suitability link and mark which allergens apply to the item.​

Example set up

Here's an example of what you should include in each field:

  • Customisation Group: Dairy-Free mash.

  • Description: Some alternatives in the mash for those that require dairy-free.

  • Rules: Leave as blank, as a customer doesn't have to enter something here.

    • Butter-free mash: Diet Suitability = makes it suitable for dairy-free and removes the allergen milk.

    • Almond milk mash: Diet Suitability = makes it suitable for dairy-free and removes the allergen milk.

    • Soya milk mash: Diet Suitability = makes it suitable for dairy-free and removes the allergen milk.

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