Pre-orders
Configure and manage pre-orders.
Add a pre-order as a lead booker for your guestsGuidance on adding pre-orders as the lead booker for other guests.
Add diet types, allergies, and extra settings to your itemsYou can add extra settings to your items like diet types and allergies.
No option to add pre-order menusFind out why you are unable to add pre-orders.
Make pre-orders optional while booking for auto-confirmAllow guests to choose whether to pre-order during booking or skip it, making the process more flexible and user-friendly.
Make pre-order packages available while bookingMake pre-order packages available while booking for your customers.
Show calorie info for pre-orders and customisationsAdd and display calorie counts for pre-order items and customisation options.
Apply a discount to a menu in pre-ordersYou can apply a discount to a menu in pre-orders before sending it to your customer.
Delete a pre-order or orderDelete a pre-order that you no longer need or mark it as complete by mistake.
Re-open completed ordersLearn how to resend or re-open a menu if a customer is unable to access it.
This booking is not eligible for pre-orders errorTroubleshooting when a customer cannot access their pre-order link or encounters an error while submitting a pre-order.
Request payment for pre-orders within a bookingGuidance on requesting payments for pre-order items.
Set different prices for pre-order items based on the day of the weekCreate different prices for pre-order items depending on the days of the week.
Send a pre-order menu to a customerManually send my food and drink menus out to guests to order ahead of the day.
Make menus available while booking, or when booking is confirmedSelect a way to offer pre-orders to customers.
Set up offers for your organisationCreate offers for your customers.
Update pre-order items and menuChange or update your pre order menus and items.
Pre-order items are not showing on the food sheetSee why the pre-order items not showing on the food sheet.
Allowing customers to pre-order from a menu at the point of bookingSet up pre-orders at the point of booking.
Can we update the Print view details?Update the Print view format details.
Set up pre-order items and menusCreate and configure pre-order items and menus and add them to booking types.
Create pre-order packagesYou can create a package in a few easy steps.
Dietary requirements and allergiesYou and your users can add dietary requirements and allergies in a few easy steps.
Download the Food SheetYou can download kitchen sheet
Pre-Orders frequently asked questionsFind answers to common questions about Pre-Orders
Manually add pre-orders to a bookingAdd pre-orders for your customers.
Copying items or menus from organisation to site levelOnce you've set up menus at the organisation level, you can copy the items to your sites
Set the minimum order for pre-order menusMake sure guests are pre ordering a certain quantity or value of items.
Accidentally sent the pre-order link to a different customerAccidentally sent the pre-order link to the wrong customer.
Format pre-orders on function sheets in a booking enquiryGain control over the details displayed for customer pre-orders by selecting specific information to view
Apply multi-buy discounts on menu itemsYou can apply multi-buy discounts on certain items on your food and drink menus.
Set up and manage your pre-ordersWhat you can do with pre-orders.
Explanation of the pre-order menu rules and limitsFind out how the pre-order menu rules and limits work in the booking type.