If when you log into Access Collins you find that your site has disappeared this may be due to an outstanding bill, reach out to your Accounts Team to ensure there are no outstanding payments.
If you have no outstanding payments with us, or you also see additional sites, reach out to us.
Please include:
The name of the site.
If the site previously visible in Access Collins.
If the site disappeared for all users or just one user.
Our support team will then be able to investigate this for you.