If you need assistance with Access Collins, our support team is available during the hours listed below:
Monday to Friday: 09:00 â 18:00 and 23:00 - 08:00.
Outside of these hours, you can get help from our Access Digital Assistant.
We recommend starting there, and if you still need assistance, you can ask to speak to a support agent during office hours.
đNote: During these time intervals, live chat and phone calls are available.