Filter and run a report

The Add filter button is located just underneath the enquiry search bar.

You can filter your enquiries and bookings by following the steps below:

🤓Tip: To filter all enquiries and bookings, not just the ones that you're assigned to, select Assigned to Anyone before you add filters.

Click the Enquiries tab.
Click Add Filter and select a filter.
- For more information, please see the filter details table below.
Click Apply.
To apply additional filters, click Add Filter and selecting another filter.
To remove your filters, click the X on the filter, or to clear all filters click Clear.
To download the report, click Download.
- For reports over 1000 lines, click Email to email yourself the full report.

If you need to find your auto-confirmed bookings, you will have to use the label filter called Auto-confirmed.

🤓Tip: If you run the same reports regularly, to easily come back to the same filtered report, bookmark the URL after applying the filters.

Filter details

For more information on the different filters and how you can use them, please see below:

Filter	Details
Assigned to an Area	Search for bookings by if they're assigned or unassigned to a table or area.
Assigned to	Filter for who is assigned to an enquiry.
Booking Type	Your different booking types.
Date	The date the booking is to take place. Filter by a specific date or date range.
Payments pending	Search for any bookings that still have outstanding authentication or payment requests.
Guests	Filter by group size.
Labels	Search by your action labels and auto-confirm bookings.
Notifications	Search for any bookings with a notification.
Pre-orders added	Search for any bookings where customers have started adding their pre-orders.
Pre-orders complete	Search for bookings where the customer has completed their pre-order.
Pre-orders open	Search for any bookings with open pre-orders.
Received Date	Search for bookings made on a specific date or date range.
Source	Search by the sources that your bookings came in from.
Status	Filter your bookings by their current status.
Status changed	Search for bookings that changed status on a particular date or date range.
Booking falls within	Search for bookings which fall between the times you've selected.
Start time	Filter by the time the booking was made for.
Site	If you have multiple sites you can filter the booking for your different sites.
Offer	Search for bookings or enquiries where the customer has selected an offer.
Site Tags	Search for bookings with specific tags.
Created by	Filter your bookings and enquiries by the user who created the booking.

To manage your enquiries, follow the steps below:

If you use Access Evo, from the menu, click Enquiries.
- Alternatively, log in to Access Collins then from the top bar, click Enquiries.
View your bookings that you need to accept or reject.
- Here you'll see the:
  - Customer name.
  - Number of guests.
  - Date you've received the booking.
  - Date of the booking.
  - Time of the booking.
  - Booking type that the customer has booked for.
  - Site name.
  - Labels.
- There are two label types:
  - In progress: Someone internally has taken that booking and you need to accept or reject it.
  - Take: An enquiry's come in and someone internally needs to accept it or reject it.