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Set up an out-of-office automated reply

Enable or disable your out of office automated reply so that customers know you're on holiday.

alexandru sava avatar
Written by alexandru sava
Updated over 3 months ago

Setting up an out-of-office automated reply is essential for maintaining clear and professional communication while you're away.

This ensures that anyone reaching out to you is informed of your absence, manages their expectations regarding response times, and provides alternative contacts or next steps if their request is urgent.

To turn on the out-of-office reply, you have to:

  1. Click the dropdown from the My Account section and then Out of office.

  2. Add a message in the Message field and check the Out of office box.

  3. Click Save.

Once it's enabled, a red box with the Your out-of-office is on message will appear under My account.

📌Note: To disable the automated message you can simply click End now in the red box.

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