Use Access Collins to create unified and automated communications with your customers to increase consistency, and improve your internal communication, reporting, and tracking of bookings and customers. Increase customer satisfaction and add value to the customer's experience by managing your feedback. To promote repeat business and revenue optimisation, create streamlined processes.
To help you with this, we've created our guide to success. There are three stages: establish, evolve and excel. Each stage takes you through everything you need to know to retain your bookings and customers, so you can be confident you're using Access Collins to its full potential.
Establish
Get to grips with the tools to improve customer communications and increase conversion:
Evolve
Build on the fundamentals and take your data to the next level:
Excel
Use the advanced features in Access Collins to optimise its full potential:
Want to find out how well you're currently utilising Access Collins?
To see just how much value you're currently getting from your software, take our free 5-minute assessment. At the end of the assessment, your overall score highlights where you're excelling, areas you should focus on to improve your experience, and actionable guidance to help you optimise your compliance processes.
To take the assessment, scan the QR code or click the link above.
If you'd prefer to request time with an Access expert to help guide you through retaining your bookings, we recommend you exploring our beginner, advanced and expert level services.
You will need to be set up in the Customer Success Portal to access our catalogue of services available. If you require any assistance, please contact [email protected] or your Premier Customer Success Manager.
