Ensure your system is set up for ultimate performance, making it user-friendly and easy to process bookings faster from start to finish.

By setting up streamlined processes, you build better relationships with your customers and get a better understanding of their needs. By knowing just the right details and using them when needed, you can convert bookings quicker and focus on creating a smooth in-service experience for your team and the customer. Optimise your customer journey by reducing admin time during service, increasing your time to focus on your customers and growing your confirmed bookings.

To help you with this, we've created our guide to success. There are three stages: establish, evolve and excel. Each stage takes you through everything you need to know to achieve operational excellence, so you can be confident you're using Access Collins to its full potential.

Set up your system to capture bookings and allow granular control over system settings:

Build on the fundamentals and take your set up to the next level:

Use the advanced integrations in Access Collins to optimise its full potential:

To see just how much value you're currently getting from your software, take our free 5-minute assessment. At the end of the assessment, your overall score highlights where you're excelling, areas you should focus on to improve your experience, and actionable guidance to help you optimise your compliance processes.
​
To take the assessment, scan the QR code or click the link above.

If you'd prefer to request time with an Access expert to help guide you through achieving operational excellence, we recommend you exploring our beginner, advanced and expert level services.
​
You will need to be set up in the Customer Success Portal to access our catalogue of services available. If you require any assistance, please contact [email protected] or your Premier Customer Success Manager.
​