If you are a key user and have permission to manage your organisation or site users, to remove a user from having access to your organisation, please follow the steps below:
Click Settings and then Users.
Find the user by either using the search bar or scrolling down the user list.
Once you have located the user, press the red X to the right of their user.
📌Note: Please make sure to reassign the In Progress enquiries this user has taken before they are removed from the system.