To set up Zonal API, reach out to your Account Manager to arrange the API agreement. Once completed, see the below frequently asked questions.
📌Note: If your question is not listed below, or you have signed already the API agreement, reach out to us.
Details you need to provide
For us to connect you, please provide the below details:
Estate name, sales area ID of the till, and site ID.
Booking type ID: The ID of the booking type in Zonal for Access Collins bookings to be added as.
Payment method ID: The ID of the payment type in Zonal for deposits to be added as.
Employee ID: The ID of the employee in Zonal for Access Collins actions to be carried out as.
Username and password: The HTTP auth username/password to connect to the API.
Uploaded bookings
You choose this during set-up. We can upload either all bookings with deposits or all completed bookings to your tills. We don't upload claimed card authentications, as these are meant to claim for no-shows.
To take money from a client not using Collins Pay, but logging it in Access Collins and you want it to be pushed to the till, you must log it as a payment in your other payment option in the payment tab of a booking.
Once you determine the payment type, you can then say whether it's pushed to your till or not. An orange arrow appears until you push the payment, at which point it turns green and is on your till.
When bookings are uploaded
Bookings are either added to the till around 07:00 on the day that the booking takes place or the day you add the booking or payment to Access Collins. Any bookings you add on the day they're to take place, or that the customers added their first deposit on that day, are picked up and uploaded within an hour.
What if deposits are removed?
If a booking's deposits are removed on the day, then you need to manually update the record on the till. Unfortunately, Zonal doesn't provide a way for us to remove deposits from the till once added.
Booking details added to the till
Each booking contains the first and last name of the customer, the date and time of the booking and the cover count, as well as the Access Collins booking ID in the Reference field. The total amount of the customer's deposits is also on the booking.
For more details on Zonal integration please see the Developers Zonal document.