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Configure your site's availability

Set up your site's availability.

alexandru sava avatar
Written by alexandru sava
Updated over 3 months ago

⚠️Important: To configure your availability, you need to be able to manage booking rules.

Configure opening and closing times

You need to enter open and close dates for your sites before you go live; otherwise, you can't book any dates, as you're site shows as Closed.

🤓Tip: Your opening times should reflect your business hours or hours of trade.


To set up your opening and closing times, follow the steps below:

  1. Click Settings, then click Sites, and select the site.

  2. Click Opening times.

  3. Select Open or Closed by the relevant weekdays.

  4. Select your opening and closing times.

    • To set the same times for all weekdays, select the times in the Set all field.

  5. Click Save.

📌Note: The earliest opening time that can be configured in Access Collins is 7:00 AM.


Add override dates

You can override your site's normal open and close times for a specific date by following the steps below:

  1. Click Settings, then click Sites then select the site.

  2. Click Opening times.

  3. Under Override dates, click Add Override.

  4. Enter the override details:

    • Select a date.

    • Select Open, Closed, or Private hire.

    • Select Opening and Closing times.

  5. Click Save.

📌Note: If you have a booking type that opens before your normal opening times, the Diary page displays an extra hour ahead of your opening time. The customer can't book inside this extra hour unless it's a private hire booking type, which you've opened for that time.


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