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Send a pre-order menu to a customer

Manually send my food and drink menus out to guests to order ahead of the day.

alexandru sava avatar
Written by alexandru sava
Updated over 3 months ago

📌Note: Once you've sent the email you can't retract or amend it.

To send a pre-order menu to a customer, follow the steps below:

  1. Click Diary and select a booking, then click View Booking.

  2. Click the Pre-Orders tab.

  3. Under Customer Pre-Orders, select a menu from either the:

    • Dining Menu list.

    • Drinks Menu list.

  4. To hide the price from the group, select Hide prices from group.

  5. Choose whether payment is required.

  6. Select who pays: The lead booker or group members.

  7. To open the Advanced options, click the Cog image.png icon. Here you can:

    • Order in multiples: Useful for canape menus.

    • Order one menu per person: Useful for set menus.

    • Add a discount.

  8. If required, set a:

    • Service charge.

    • A close pre-order date.

    • Total orders amount.

  9. Click Save, then click Send Pre-Orders Email.

  10. Enter a message that sends with your menus.

  11. Click Send.

🤓Tip: To save yourself some follow-up time, you can set up automated pre-order reminder emails.

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