📌Note: The Pre-order Reminder email will be sent to customers only if the booking or enquiry has a pre-order menu added in the booking details page, and the pre-order has not been marked as complete yet.
When you request a pre-order from a customer via email, you can also set up automatic reminder emails by following the steps below:
Click Settings, then click Sites and select a site.
Click Pre-orders.
Select when the reminders are sent.
You can select multiple options.
Enter the email text.
Click Save.
🤓Tip: These reminders are sent for all types of menus. If you have more than one site, make them fairly generic concerning your cancellation policy or the venue's contact details.