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Uncheck a guest within the Diary or runsheet

Uncheck guests you've accidentally checked-in.

alexandru sava avatar
Written by alexandru sava
Updated over a month ago

From the diary

To uncheck a checked-in guest, follow the steps below:

  1. Click the Diary tab.

  2. If you're in the grid view, click the people icon.

  3. From the Bookings list in the left-hand panel, select the booking.

  4. In the Check In box, from the Actual Guests list, click the drop-down arrow.

  5. Select Uncheck Guest, then click Save.

    • The booking changes back to not arrived and reappears in the Bookings list.


From the interactive run sheet

If you're using the interactive run sheet, you can uncheck a guest by following the steps below:

  1. Click the Run Sheet tab.

  2. Click the number in the Guests column.

  3. Click the drop-down arrow, then click Uncheck Guest.

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