Collins Pay uses Stripe to take payments. Stripe charges £1.50 for corporate card fees, and the customer will be notified when making the payment in order to secure the booking.
Stripe cannot refund the corporate card fee.
📌Note: Corporate cards require specific authorisation to be disabled. Because they come with significantly higher costs on our end, this fee helps cover the difference, allowing us to keep Collins Pay affordable for our customers.
If a client asks for a receipt for the card fee, you have to reach out to us. Please provide the customer's DMN booking reference.