Access Collins imposes certain restrictions on bookings to ensure smooth operations and accurate availability management. Below, we outline the key reasons for these restrictions and how they impact booking functionality.

The system blocks auto-confirm bookings for the last slot on Fridays and Saturdays after 10 PM. This is because certain resources, such as Shuffleboard, are bookable until 10:15 PM.

To resolve this, ensure that the time restriction field is erased if specific rules for availability have already been set for the booking type.

Instant booking during this time requires that a suitable table remains available for the entire booking duration.

For example, if a booking from 2:30 PM to 4:30 PM would overlap with a table reservation starting at 4 PM, the system will not offer instant booking.

This ensures that table availability is not compromised for subsequent bookings.

When configuring overnight events, a single booking type override may not display as available on both days in the widget.

This occurs due to how calendar days are structured in the system.

To ensure proper visibility, configure overnight availability within a single day’s override window and align the end time with the intended day’s configuration.

Incorrectly setting the to date can cause the event to appear on the next day instead.

By understanding these restrictions and configurations, you can optimize your booking setup and minimize issues for your customers.