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Manage booking availability and permissions in Access Collins

Manage and troubleshoot the availability and user permissions.

Written by alexandru sava

Managing Booking Availability and Permissions in Access Collins

Access Collins allows you to manage booking availability for specific days and times through its settings.

This guide explains how to enable or disable bookings for specific days, such as Monday, and addresses common issues related to permissions.

Overview of Booking availability settings

Booking availability is controlled through the settings for each booking type, like lunch or dinner.

If a specific day, such as Monday, is disabled, customers will not be able to make bookings for that day. This is managed through the Can Book option in the Availability section of each booking type.

Steps to enable or disable bookings for specific days

To enable bookings for a specific day, follow these steps:

  1. Click Settings, click Sites and choose your site.

  2. Click Booking types and open the relevant booking type.

  3. Scroll to the Availability section.

  4. Check the Can Book option for the desired day.

  5. Click Save.

  6. Repeat these steps for any other booking types as needed.

User permissions for managing booking settings

Only users with the appropriate permissions can manage booking availability settings.

If you do not have access to the settings or availability configuration, you will need to contact your head office to update your user permissions. This ensures that only authorized users can enable or disable booking days.

Troubleshooting Common Issues

  • Issue: Customers cannot book for a specific day. Solution: Check the availability settings for the relevant booking type to ensure the Can Book option is enabled for that day.

  • Issue: You cannot access the settings to enable bookings. Solution: Contact your head office internally to update your user permissions.

By following these steps and ensuring the correct permissions, you can effectively manage booking availability in Access Collins.

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