Troubleshooting support
Easy steps and advice to resolve simple issues.
By alexandru and 1 other2 authors5 articles
- Access Collins spec sheetDetails the system requirements for using Access Collins, including supported devices and platforms.
- Clear your browser history, cookies, and cacheClear browser history, cookies and cache when Access Collins is not working as expected and get better browser performance.
- Take a screenshot of the ConsoleTake a screenshot of the Console so that the team can identify errors.
- GDPR in Access CollinsFind out GDPR works in Access Collins
- Site has disappeared from Access CollinsFind out what to do if your site has disappeared from Access Collins or if one or multiple users lost access to the system.