Troubleshooting support
Easy steps and advice to resolve simple issues.
By alexandru and 1 other2 authors5 articles
Access Collins spec sheetDetails the system requirements for using Access Collins, including supported devices and platforms.
Clear your browser history, cookies, and cacheClear browser history, cookies and cache when Access Collins is not working as expected and get better browser performance.
Take a screenshot of the ConsoleTake a screenshot of the Console so that the team can identify errors.
GDPR in Access CollinsFind out GDPR works in Access Collins
Site has disappeared from Access CollinsFind out what to do if your site has disappeared from Access Collins or if one or multiple users lost access to the system.