Access Collins

If a user is not receiving a notification that they have been tagged in internal notes, please <a href="https://help-accesscollins.theaccessgroup.com/en/articles/11537213-use-the-access-digital-assistant">reach out to our support team</a> for further assistance.

We can tag a user in the internal notes, but they do not receive a notification of the tag on their Access Collins landing page.

Not receiving a notification when tagged in internal notes

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