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Set up automatic booking reminder emails

Send reminder emails to customers about their bookings.

Andreea Nicoara avatar
Written by Andreea Nicoara
Updated over a month ago

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Set up automatic reminder emails

To send automatic reminder emails to your completed bookings the day before they're due to come in, follow the steps below:

📌Note: For a booking reminder email to be sent, the booking needs to be made at least 48 hours in advance of the booking, so that the reminder can go 1 day before the booking takes place.

  1. Click Settings, then click Sites and select the site.

  2. Click Emails & Texts.

  3. Select Send booking reminder emails.

  4. Enter any additional email text.

    • By default, the reminder email already contains the customer's booking details.

  5. Click Save.

🤓Tip: See how to set up Follow-up emails as well.

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