If you haven't migrated to the new Collins Pay
To add or update your bank details for Collins Pay, reach out to us so that we can add or update them.
The bank details must be provided on a company letter headed document.
Please include the following details:
Account Name.
Account Number.
Sort Code.
If you've migrated to the new Collins Pay
⚠️Important: To set up your Payment details, you need to have access to all sites to see the Organisation settings.
Customers using Collins Pay are invited to complete the technical migration to Access Collins Pay, which is written on the rails of Stripe, continuing to offer a reliable and robust payment platform.
You will be required to set up a Stripe Connect account.
To make this as easy as possible, we have enabled you to securely onboard directly from your Access Collins platform:
Click Settings, then Organisation.
Click Payment Accounts and then New Connection.
Fill in all the required details.
Click Save.
📌Note: If you have multiple Collins sites and require payouts to different bank accounts, you will need to set up a connection per bank account.