Booking and enquiry sections explained

Go To Diary

To see the grid view in the diary for the date of the booking, click Go To Diary.
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​Note: The booking must have a date for this option to appear.

Confirm

To confirm a booking, click Confirm, then click Save.
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​Note: If you've set up automatic confirmation emails for the booking type, an email automatically sends to the customer.

Reject

To cancel a booking, click Reject, then click Save.

DMN number

The DMN number is a unique code for each individual enquiry or booking.
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You can view this number in the top left of a booking, by the status. This number also displays on the run sheets and in every customer email. You can also search for the booking using the DMN number.

Received date

The date stamp is the time you first entered the booking into the system. You can view this under the DMN number in the left panel.

Created by

This shows who initially created the enquiry.
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​Note: This only appears for bookings you've manually added.

Assigned to

Once you've clicked Take, the enquiry is assigned to you and your username appears in the Assigned to box.
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To change the assigned user, click the Assigned to list and select a user, then click Save.
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​Note: Once you've re-assigned it to the new user, the booking no longer appears in your account.

Changes by (initials)

To track who's made changes in a general account, when you log in, enter your initials.
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You can view this data in the Booking History tab.