Skip to main content

Can't select booking time on the booking URL

Troubleshoot steps for when booking times appear but aren’t clickable, usually due to how unavailable dates and times are set.

Andreea Nicoara avatar
Written by Andreea Nicoara
Updated over 2 months ago

If it is not possible to click on the booking time in the url, please review the rules you have setup in unavailable dates. The time 00:00 is the start of the day. Therefore, if you're closing bookings to 00:00 or later, you need to make the To date the next day.

If there are no issues with unavailable dates but it is still not possible to click on the booking time, please contact us and provide the following details:

  • The site.

  • Booking type.

  • Date and time where this issue is happening.

Did this answer your question?