⚠️Important: To view and download the Bank transfers report you need to have user permissions to view and download advanced reports and also access to all the sites from the organisation.
If you're using Collins Pay to request payments through Access Collins, you can see a record of any payments that have been transferred to you from DesignMyNight by following the steps below:
Click the Reports tab.
Click Bank Transferfs.
Select a from and to date.
The report defaults to show the previous week's transfers.
Click Update.
For a more detailed view of the payments, select a bank transfer record.
Click the download drop-down arrow and select either:
Standard Report: To display the organisation name against the transfer records.
Venue Breakdown: To display the site the payments were for.
Any customer payments made in one day transfer to you in one lump sum between one to three days. Please allow the usual bank transfer times of three to five working days for the money to arrive in your account, as some transactions can take up to three days to process.