New Features
Custom Field Responses in Bookings API
The Collins API GET Bookings endpoint now includes custom field responses in the booking payload. When customers provide information through custom fields during the booking process, this data is now returned in a "tags" array within the API response.
Example Use Cases:
A customer selects "Birthday" when asked "What's the occasion?" - this selection now appears in the Collins API response
Technical Example:
When a booking includes custom field responses, the API now returns:
"tags":
[
{
"id": "5f21a014b9ac7f72c371de72",
"value": "Birthday",
"label": "What's the occasion?",
"type": "text"
}
]
Bookings without custom field responses will return an empty tags array.
User Benefit: Third-party integrations can now access and utilise custom field data collected during booking, enabling richer customer profiles and more comprehensive reporting in external systems without requiring additional API calls or manual data entry.
How to access this update
This release will be automatically deployed on 11 February 2026 to all our customers along with a package of bug fixes and performance improvements.