Email errors
Emails not working and troubleshooting.
By alexandru and 1 other2 authors11 articles
- Emailed report not downloadingIf you've received the email report, but it's not downloading from the email.
- Unable to attach documents to messages sent to customersReceiving an error message when trying to upload a document to a message.
- Unable to upload email attachmentEmail attachments are not uploading.
- Emails bouncing backEmails are not being delivered successfully; they are bouncing back.
- Forwarded emails for unknown bookings are not being receivedGuidance on resolving issues with forwarding unknown Access Collins Mail messages, including IT checks.
- Forward unknown Collins Mail messages to errorThis email address needs to be different from your booking emails 'from' address error.
- What to do in case of enquiry spamSee what to do in case of spam emails.
- Emails on bookings are not sending or showing a Delivery failed messageEmails we send to our customers from bookings display a Delivery failed message.
- Confirmation emails are not being receivedSome customers not receiving confirmation emails.
- The customer receives an email after the booking has passedReceiving cancellation emails without a booking.
- Server error when sending emailsSee why you're seeing an error when sending emails.