⚠️Important: You will need user permission to view all sites to be able to see the Payment report, otherwise you will receive an error.
In this report, you can view all payments recorded in Access Collins, whether it is a Collins Pay payment, an Authentication, or an Other Payment.
The report defaults to show the previous month of payments added but you can view up to a year's worth of data.
View the Payment report
To filter this report you have to click ADD FILTER next to the Date added filter, and then add the below filters:
Booking Date.
Payment type (Payment/Auth/BACS ).
Pushed to Till: This will apply if you have a Till/EPOS integration with Access Collins.
You will see a list of payments with the below information from left to right:
Payment Added Date.
Venue.
Booking Reference: The booking reference is hyperlinked to take you straight into the enquiry or booking from the Payments Report.
Customer Name.
Booking Date.
Type.
Status.
Amount.
Claimed amount.
Download the Payment report
You can then download this report into an Excel spreadsheet, or email the report directly to your inbox in the top right-hand corner. Once in Excel, the report can be filtered further for any specific results.
To pull a list of people who have done the card authorization, please follow the below steps:
Click Reports.
Click Payments.
Within the filter tool, make sure to include auth for Payment type and then apply any other desired filters.
Click Download.
After downloading the report, look for column I and J.