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Restrict the number of covers that can be booked at certain times with limit arrivals

Limit or restrict the number of covers that can be booked into your venue per a certain timeslot.

alexandru sava avatar
Written by alexandru sava
Updated over a month ago

⚠️Important: To make this setting, you need to have the user's permission to manage booking rules; otherwise, you will not see Settings on the top bar.

If you want to restrict the number of covers that can be booked into your venue per a certain timeslot, perhaps every half an hour to not overload the kitchen at a popular time, and/or save tables for walk-ins, you can restrict how many covers the system can auto-confirm in between certain slots.

You can set limit arrivals either per booking type or for the entire venue:

  1. Click Settings, Sites, and select the site.

  2. Options:

    • To set up for the entire site, go straight to the Limit Arrivals tab on the left-hand side.

    • To set up per booking type, go to Booking types, select the booking type, and scroll down to the Limit arrivals section.

  3. You can set up an individual rule by selecting Add Limit.

  4. Select to set this rule either as a Weekday or a specific Date from the drop-down.

  5. Then add the time range and number you want to restrict.

  6. Click Save.

🤓Tip: To stop taking bookings between a certain time frame, you can set the limit arrival to 0.

Setting up multiple limits

If you have a consistent rule throughout service, you can select Add Multiple Limits to do this quickly and a pop-up window will appear to generate cover limits.

From here you can:

  1. Select the weekdays: This rule should repeat on the selected weekdays.

  2. Add the interval times: Start from, Every, and Maximum covers per each time slot.

  3. Select Generate and click Save.

📌Note: These rules will apply across all bookings for your venue. However, you can set up different limit arrival rules per booking type as steps above.

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