Test your booking
To find any issues with the customer journey and ensure the rules you've set up work, as there can be various reasons depending on your settings.
To find the reason, test your booking rules by following the steps below:
Click Help, then click Test booking rules.
Enter the test booking rules:
Booking form: Select where the booking sits.
Site: If you have multiple venues, select the one you want.
Type: Select the booking type you want to make.
Guests: Enter the number of guests.
Date: Select a date.
Time: Select a time.
Duration: Select how long the booking is for.
Click Can I Book?
Understand the feedback
The possible feedback is as follows:
Criteria | Details |
All criterias met. | The booking would be accepted and autoconfirmed. |
The criteria isn't met. | The booking would be accepted as an enquiry. |
No availability at all. | A message displays advising that the booking would not be accepted. |
📌Note: You can see a breakdown of the feedback in the Explanation section.
🤓Tip: Sign up for our webinar to learn more about testing the booking type rules tool.