Why you should customise your booking journey
By customising your customer journey, you create a smooth and easy experience for your customer when they're making a booking. By linking Access Collins with your social media platforms, DesignMyNight, and Reserve with Google you increase the booking channels you have available and in turn increase your market share and booking optimisation.
What you can do to customise your booking journey
On your booking widget, you can specify the booking types that you want to display so that customers can book for a specific event. You can have different booking widgets across multiple engaging website pages for a single experience.
Increase pre-booked business and reduce the number of enquiries you receive when there are no available tables by enabling auto-confirm bookings.
Create a Book Now button on your social media platforms so that customers can be directed to your widget to make a booking from multiple instances.
Cross-sell between your venues and don't lose bookings if the customer's booking date and time isn't available, this makes the booking journey easy and smooth, ensuring you don't lose customers to competitors.
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Customise your booking journey
