Businesses are increasingly looking for smarter ways to reduce noâshows, secure payments, and simplify the booking experience.
With integrated payments built directly into Access Collins, venues can streamline every step, from capturing deposits to managing enquiries; while benefiting from enterpriseâgrade security, modern digital wallet support, and faster, more efficient settlement.
Collins Pay benefits
You can see below the benefits of using Collins Pay:
Reduce no-shows: Deposits and card authorisations can cut no-show rates by 60â80%.
Enterprise-grade payment security.
Streamlined booking flow: Payments captured at the point of booking, for a pre-order, or when managing an enquiry.
Digital wallets: Supports Visa, Mastercard, and digital wallets including Google Pay and Apple Pay. 49% of global eCommerce purchases now use digital or mobile wallets, and businesses using Apple Pay with Stripe see a 10% increase in payment conversions.
Intuitive workflow: Fully integrated into Collins, with no separate platform needed for payments.
Efficient settlement and admin: Payouts now incorporate net settlement, with funds settled on T+3 terms.
Learn to complete your Collins Pay migration
Set up your payment account
â ď¸Important: To see the Organisation settings, you need to be an admin and to have access to all sites.
Please follow the two steps below to complete the Collins Pay migration:
Login into Access Collins.
Click Settings, then click Organisation.
Click Payment Integrations, then click New Connection.
Name the new connection something like Stripe â Business Name.
đNote: You'll need to set up one payment account per bank account you want payouts made to.
Assign your sites
Once your payment account is set up:
Click Settings, then click Sites and select your site.
Click Payment Processor, then click Save.
đNote: You'll need to assign each site to the new payment account.
Important matters
The onboarding process must be completed by someone with significant control and management of the business, 25% or more: please pass this on to the relevant person if that's not you.
They'll then need to complete Stripe's KYC - Know Your Customer process, which requires:
Type of business: e.g. Sole Trader, Limited Company, Partnership.
Business structure: e.g. Private, LLP.
Company legal business name and Companies House Registration - CRN.
Company registered address.
Personal details of beneficiaries or persons of significant control: Full name, date of birth, and residential address. If less than 2 years at the current address, please include previous addresses.
Details of beneficiaries holding more than 25% share and/or senior management with significant responsibility.
Bank account details for settlement.
Reporting & Reconciliation
Following the migration, the bank transfers report will no longer exist, as transfers will come directly from Stripe rather than from us.
Use the Collins Pay Payments Report going forward; This report includes a credit date filter to help with reconciliation.
Settlement
Funds will be settled directly via Stripe on T+3 terms.
Payouts are settled net, with transaction fees deducted at source. We'll still provide a monthly invoice for VAT purposes.
Any questions at all, feel free to reach out or contact the team directly at [email protected].