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Add or edit customer labels

Create and use customer labels.

alexandru sava avatar
Written by alexandru sava
Updated over 3 months ago

Add customer labels at the organisation level

If you have multiple venues, you can add customer labels at the organisation level by following the steps below:

  1. Click Settings, then click Organisation.

  2. Click Labels.

  3. In the Customer Labels section, click Add Another.

  4. Enter the details and select a colour.

  5. Click Save.


Set up customer labels per site

To set up customer labels per site, follow the steps below:

  1. Click Settings, then click Sites and select the site.

  2. Click Labels & colours.

  3. Under Customer Labels, select Use custom labels.

  4. Click ADD ANOTHER.

  5. Enter the details and select a colour.

  6. Click Save.


Copy existing labels

If you've added labels to your organisation settings, you can copy them over to specific sites by following the below steps:

  1. Click Settings, then click Sites and select the site.

  2. Click Labels & colours.

  3. Under either Booking or Customer labels, depending on which you want to copy, select Use custom labels.

  4. Click Copy from Organisation.

  5. Select the labels to copy to this site.

  6. Click Save.


Use customer labels

Customer labels are linked to the customer and display whenever they make enquiries or bookings with you. To add customer labels to an enquiry or booking, follow the steps below:

  1. Click an enquiry or booking.

  2. Click Customer Labels and select a label from the list.

    • These pull through from your settings.

    • You can add multiple labels.

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