See your Access payout report
⚠️Important: To view and download this report you will need to have user permissions for advanced reports and access to all sites.
To see your payout report:
Click Reports.
Click Payouts.
Click See details.
You will then be able to view and download your current balance and expected payout summary.
Update your bank details
After you followed the steps above, a pop-up window will appear, displaying a detailed breakdown of your balance and upcoming payouts.
To update your new bank details:
Click Update next to your current bank account details.
Click Edit and enter your new bank details.
Click Save.
📌Note: You may be prompted to complete Stripe’s two-factor authentication. A six-digit code will be sent to the mobile number linked to your account.
⚠️Important: Any payouts already in transit to the old account will not be rerouted. If a payout cannot be made to the old account, it will be included in your next payout to the new account.
Support
If you require support assistance, reach out to our support team.
Alternatively for Collins Pay migration specific questions please reach out to [email protected].