View the Payout report
To view your payout reports:
Log in to the Access Collins dashboard.
Click Reports.
Click Payouts.
This will open a summary page where you can view recent payouts made to your bank account. The page includes the following key information:
Your total accumulated balance.
Future payouts.
Funds currently in transit to your bank account.
Several filters are available for narrowing your view of payout data including options to filter by:
Status.
Payout amount.
Payout date.
By clicking on any payout listed, you can access detailed information, including:
A summary of charges.
Gross and net totals.
Transactions included in the payout.
See the Payment report
To view payment reports:
Click Reports.
Click Payments.
By default, the report will display payments made in the last 30 days. You can adjust the time period by modifying the Date Added filter at the top of the report.
📌Note: Each payment, or group of payments is listed by its booking reference.
If you click on a booking reference it will display additional details related to that booking and for a detailed breakdown of payments made for a specific booking, select the Payments tab within the booking details.
Support
For Collins Pay migration-specific questions, please reach out to [email protected].