Why upload attachments and respond to feedback?
To personalise your messages, you can add your own content on Access Collins. Keep to your brand guidelines while creating different templates for quicker responses that increase conversion rates. When creating your own content, you can add privacy or booking policy links to ensure your customer has access to the information they need.
What you can do to optimise your customer communications
Import content and other attachments such as menus and allergy information into Access Collins for ease of use for staff whilst saving them time.
Respond to customer feedback in an efficient and effective way, to address what is really important for any venue, communicate standards to your customer and gather informed decisions while you ensure you have repeat business.
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Use the customer communications features
Follow the guides below for easy steps on how to make the most of these features:
