📌Note: This option is only available if you have Booking Texts enabled. To enable these, contact your account manager.
To set up automatic confirmation texts for when customers confirm a booking and when they make an automatically confirmed booking through the booking widget, follow the steps below:
Click Settings, then click Sites and select a site.
Click Booking Types and select a booking type.
You need to set this up per booking type.
Under Emails, select Automatic confirmation texts.
Add a message to the Confirmation SMS Message free-text box.
The default message is: Thanks, your booking has been confirmed.
The maximum character allowance is 160.
To include personalised booking details, use the following fields:
{{first_name}}
{{last_name}}
{{full_name}}
{{email}}
{{company}}
{{num_people}}
{{date}}
{{time}}
{{until}}
{{booking_ref}}
Click Save.
📌Note: You can only send texts to valid customer mobile phone numbers.