Bolt-ons
Access Collins bolt-ons
Not all booking types are bookable via Reserve with GoogleFind out why not all booking types are bookable via RwG.
Use Collins CallTake bookings automatically from phone calls with Collins Call.
Reserve with Google FAQsEnable or disable Reserve with Google and frequently asked questions.
Sort booking type priorities for Reserve with GoogleEnable Reserved with Google and sort booking type priorities.
Set up and use auto double confirmEnable auto double confirm so customers can reconfirm their booking via text message.
Text function not workingThe text function bolt-on is down, affecting guest messaging and disrupting auto-confirmation, booking confirmation, and Livewait.
Multiple text messages were sent in errorThe customer is receiving multiple SMS messages from Access Collins.
Auto double confirm text hasn't cancelled the booking in CollinsThe customer replied NO to the text message that was sent out but the booking in Collins was not cancelled.
Collins Call FAQsCollins Call capabilities and questions.
The Collins Call guest contact phone number is missingCollins Call information does not have the guest's phone number.
Collins Call text link not workingThe text link sent to customers for more information is not working.
Collins Pay and card authentication FAQsLearn about transaction fees, payment timelines, and how to reconcile your Collins Pay account.
Disable Pre-orders, Collins Pay or card authenticationYou can disable Pre-orders, Collins Pay or card authentication
Disable Reserve with GoogleYou can turn off Reserve with Google
Information on Collins PayFind out how Collins Pay works and Collins Pay fees.
View all venues where ADC feature is enabledSee the list of sites where ADC is enabled.
Use LiveWaitUse Access Collins LiveWait and take wait listed bookings.
Set up automatic confirmation texts for confirmed bookingsGet a confirmation text when their booking is confirmed.