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Enhance your Bookings Management

You can optimise your system using granular site settings to improve bookings management.

Andreea Nicoara avatar
Written by Andreea Nicoara
Updated over 3 weeks ago

Why you should consider applying granular settings to your system

In Access Collins, you can set up colours, labels and tags to help your staff manage bookings quicker and more efficiently during service.

Being able to see and differentiate booking types at a glance, and see guest and booking labels for fuller control and knowledge is valuable during busy service. This helps your staff have a better understanding and build better relationships with your customers, knowing just the right details and using them when needed for upsell opportunities and increasing the spend per head.

Ensure your system shows booking and customer details before service

To ensure your system shows booking and customer details and how to print valuable information before service, you can:

  • Create bookings colours, labels and tags so you have an easy-to-manage Enquiries & Notification Centre that can help your staff quickly understand the stage of the booking.

  • Create customer labels to get to know your customer, their preferences and your relationship with them better.

  • Create booking type colours so you can easily use the diary and have better reporting.

  • To brief your staff and get them familiar with the upcoming service, download your run sheets.

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Set up your admin to ensure easy in service management

To make the most of these features. see our guides below:

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