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Bookings are going straight to left when I check them in

As soon as you add a walk-in it is getting marked as left.

alexandru sava avatar
Written by alexandru sava
Updated over 2 months ago

⚠️Important: To see the Organisation settings, your user needs to be able to manage booking rules and have access to all the sites.

This will most likely be because you do not have Booking Stages set up within your settings.

You can add these within either your site settings or the organisation settings if you have multiple sites and would like the same stages for all venues.

To do this:

  1. Click Settings.

  2. Click Sites and select the site, or if you are setting up for all sites, click Organisation.

  3. Go to Labels & Colours.

  4. Under Booking stages:

    • Either use example booking stages, which will default to the stages.

    • Or you can create your own booking stages, which are personalised to your site.

  5. Click Save.

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