Diary
Manage bookings, views and issues.
By alexandru and 1 other2 authors17 articles
Diary issues
Diary not working as expected.
- Warning meaning in your Diary pageUnderstand the different warnings displayed on the diary page and their significance.
- Access Collins outageUnable to see enquiries or bookings, diary and runsheets are not showing.
- Multiple bookings have been assigned to the same areaMultiple bookings have been assigned to the same area and you don't know why.
- Bookings automatically check inBookings are automatically getting checked in.
- Can't I see my daily diary viewUnable to see my diary
- Fifteen-minute warning within the DiarySee the current time on the Diary page.
Use the diary page
Set up and use your diary page.
- Live service tools and diary settingsStreamline live service by enabling diary page settings for auto-updating booking statuses and default walk-ins.
- Add tables to the diaryLearn how to add more tables to your diary page.
- Print waiter slipsLearn how to print concise run sheets or booking details for your table staff.
- Use the diary pageSee and manage the Diary page.
- Table activity for the day in the Diary or FloorplanSee all the bookings for a specific table for the day.
- Change the date on the Diary page or FloorplanView a different date on the Diary page or Floorplan.
- Set up and use booking stagesCreate and use booking stages from the Diary or Floorplan.
- New/open enquiries and unassigned rowsSee where do enquiries or bookings that aren't assigned to a table yet appear in the Diary.
- The numbers in bold at the top of the diary pageYou'll be able to see a count of how many covers are arriving every 15-minute interval
- Diary options explainedOverview of Diary options settings to view left, cancelled, or grouped-by-zone bookings in the grid.
- Move or add bookings to Tables/Areas in the diaryMove a booking to another table in the diary.