Email configuration
Customise emails and the way they work.
By alexandru and 1 other2 authors19 articles
- Add a logo to your emailsAdd a logo to your email to boost brand recognition, build trust, and gives your communication a professional, cohesive look.
- Add email template messages and attachmentsCreate and add email templates or attachment templates.
- Remove Until time from customer emailsMake customers see only the start time in the booking confirmation email.
- Remove customer requests from confirmation emailsRemove the customer request from emails after this has been actioned and it's no longer needed.
- Remove Hi customer name on emailsChange the way the customer is addressed in emails.
- Set up your SMS nameAdd your venue name in SMS.
- Set up automatic cancellation emails when rejecting a booking or enquirySet up Access Collins to automatically send emails to let guests know their booking has been cancelled.
- Set up automatic confirmation emails for confirmed bookingsAutomate confirmation emails.
- Add text to the cancellation email messageCustomise the cancellation email message.
- Customise the enquiry received email messageAdd text to the enquiry received email message.
- Automated email template examplesYou can find previews of the automated emails sent from Access Collins, including reminder and follow-up messages.
- How to customise the emails that are sent out by Access CollinsChange the way automated emails that are sent to your customers look.
- Get a copy of our HTML email templateShare the HTML email templates for each of your sites.
- Configure the email sender nameChange the name of your Collins Mail email address.
- Change the Access Collins email senderChange the Access Collins email address to send and receive emails.
- Disable the cancel booking button in customer emailsStop customer's from cancelling their bookings.
- Create hyperlinks within Access CollinsLink your social media pages and other links to Access Collins.
- Deposit claimed emailYou can find information on the automated guest email sent when claiming a payment from an authentication
- Information and configuration of unlinked messages in Access Collins emailHandle situations where customers claim they've emailed you, but nothing has come through